nReach HelpDesk

Provide top class customer service

Interact with and service Your customers on a one-to-one or collaborative basis. Our suite of tailored Applications is designed to help Small and Medium Enterprises (SMEs) streamline their operations, enhance productivity, and achieve their business goals.

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nReach HelpDesk

Provide top class customer service

nReach HelpDesk application can form the backbone of Your business operations, irrespective of the size and scale of your operations. It enables cross-functional collaboration within Your business for each event that requires customer interaction. nReach HelpDesk enables You to interact with and service Your customers on a one-to-one or collaborative basis to provide top class customer service.

nReach HelpDesk Advantages

The following are the advantages of using nReach HelpDesk.

Collaboration

nReach HelpDesk enables You to either interact on a one-to-one or collaborative basis with Your customer.

Self-service

nReach HelpDesk allows Your customers to register their interaction at their leisure, without and dependency on Contact Centre agents or queues.

Flexibility

nReach HelpDesk enables You to organise your teams as you wish, based on multiple operational factors that are unique to You.

Scalable

nReach HelpDesk is scalable according to your needs. You only pay for what you need.

Insights

nReach HelpDesk provides you with key insights that can help monitor your business on a real time basis as well as create plans based on historical statistics.

nReach HelpDesk Pricing

Monthly

Prices excl VAT
£6
/ Month per User
  • Max No. of Users: Unlimited
  • Max No. of Domains: Unlimited
  • Scale as You Grow
  • Management Dashboard
  • Group Notifications
  • Email Notifications
  • Rewards
  • Online Support
  • Re-assign Work Items
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Annually

Prices excl VAT
£60
/ Year per User
  • Max No. of Users: Unlimited
  • Max No. of Domains: Unlimited
  • Scale as You Grow
  • Management Dashboard
  • Group Notifications
  • Email Notifications
  • Rewards
  • Online Support
  • Re-assign Work Items
Buy Now

Frequently Asked Questions (FAQs)

Some questions You Your Business might have

Yes, you can move in-between monthly and annual subscriptions. This can happen on the anniversary of your current subscription.

Yes, you can cancel your subscription at any time so that it does not renew on anniversary. But the subscription will remain live till the anniversary of the current subscription.

No, there is no refund permissible on cancellation. The only exception is while moving from a monthly to an annual subscription.

Yes, you may add extra licenses at any time, as permissible under the plan subscribed to. All new additions will be charged pro-rata and follow the same renewal schedule.

Discounts are available for purchases of at least 10 licenses and in blocks of 10 thereafter. Please get in touch with us for an accurate quote.

Yes, we do not have access to your data by default.